Live our Values

Our values are more than just words – they affect outcomes in our daily interactions with eligible beneficiaries and with each other. These core values come together as promises we make as individuals and as an organization to those we serve. The Values, the four D's, are like a compass - guiding us in how we behave every day and reminding us of the attitudes we should have towards our work, our customers and our colleagues" 

Delight customers & stakeholders.

• We anticipate and exceed customer expectations.
• We demonstrate Passion for KKPL and "sense and simplicity".
• We create superior customer experiences, based on deep insights, timely communications and quality information.
• We act as One KKPL ambassadors all the time.

Deliver great results.

• We continually raise the bar high.
• We play to win big and always set ambitious targets.
• We challenge the status quo and experiment with new ways.
• We take clear decisions and implement with speed and discipline.

Develop people.

• We get the best from ourselves and each other.
• We attract the best people to create strong and diverse teams.
• We take risks by giving people stretch assignments to accelerate their development.
• We personally invest significant time to coach and recognize people.

Depend on each other.

• We deliver more value by working as One KKPL.
• We think as One KKPL and act as owners.
• We trust and empower each other to contribute our best.
• We team up and allocate resources to the most promising opportunities.